National Organisations 

Age UK Advice Line
Growing older doesn’t come with a manual, so if you need information or advice on anything from health to housing, give us a call on 0800 169 6565.
Lines are open between 8.00am and 7.00pm.

Alzheimer’s Society
West Midlands Area Office 8-9 Windsor Court Trent Valley Road WS13 6EU
Tel: 01543 255 955 

Firstop Care Advice Line 
An independent service providing advice on care, housing, finance and rights for older people and their carers. Run by Counsel and Care, the Elderly Accommodation Counsel, Help the Aged and NHFA.
Tel: 0800 377 7070 

Health & Care Professionals Council (HCPC)
Park House 184 Kennington Park Road London SE11 4BU
Tel: 0845 300 4472 


Local Authority Contacts – Contact your local council and request to talk to someone in Adult Social Care 

Birmingham City Council 
Council House, Victoria Square, Birmingham B1 1BB
Tel: 0121 303 1234 

Coventry City Council
Council House, Earl Street, Coventry  CV1 5RR
Tel: 024 7683 3478 

Dudley Metropolitan Borough Council
Council House, Priory Road, Dudley  DY1 1HF
Tel: 0300 555 2345 

Sandwell Metropolitan Borough Council
Sandwell Council House, Oldbury, West Midlands  B69 3DE
Tel: 0845 352 2266 

Shropshire Council
The Shirehall, Abbey Foregate, Shrewsbury SY2 6ND
Tel: 0345 678 9044 Press option 1 

Solihull Council
Council House, Manor Square, Solihull, West Midlands B91 3QB
Tel: 0121 704 8007 

Walsall Council
The Civic Centre, Darwell Street, Walsall, West Midlands  WS1 1TP
Tel: 0845 111 292 

Wolverhampton City Council 
Civic Centre, St Peter’s Square, Wolverhampton  WV1 1SH
Tel: 01902 551 199 

Warwickshire County Council 
Shire Hall, Warwick, CV34 4RL
Tel: 01926 410410