Fairway Training (Healthcare) has been award the prestigious Matrix standard following a matrixrigorous two-day assessment.

The Matrix Standard is a unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.

The assessor looked at leadership and management, resources, service delivery and continuous quality improvement.

The sought-after accreditation places Fairway Training on a list of highly regarded training providers that also includes colleges and major universities.

The assessor, Carol Probyn, stated in her report;

‘The ‘USP’ of Fairway Training is one of its biggest strengths and that is the link with Fairway Group companies which provides the job opportunity element of MCP and also a network of employers to which learners can be signposted on completion of the programme.

This has resulted in a very impressive 89% progression into employment rate over the last 2 years.

The assessor was also very impressed by the Learner Mentors roles, stating that they;

‘proved to be a positive addition to the service and is becoming a real strength for Fairway Training. The Learning Mentors are experienced care sector workers who support potential learners and learners throughout the engagement and learning journey.’

This has capped a very successful quarter for Fairway Training, which saw the company being awarded a number of publicly funded training contracts and success in joining the prestigious Register of Apprenticeship Training Providers.

Alex O’Neill, Operations Director commented “The Matrix process was invaluable in making us reflect inward and outwardly in what we actually do and how we capture crucial information and measure ourselves. It brought the team together and created many positive situations where we discussed and reviews best practice. We engaged with learners and pulled a lot of information together which definitely provided a solid foundation for us to continue to grow and develop the entire service. The process was thought provoking as well as motivating and is a great motivational platform to continue to improve.”

For more information, or to discuss your training requirements in detail with one of our Matrix Accredited advisors, please call 0330 024 1370.


Carers Week is an annual campaign to raise awareness of caring, highlight the challenges carers face and recognise imageedit_1_9888484947the contribution they make to families and communities throughout the UK.

The campaign is brought to life by thousands of individuals and organisations who come together to organise activities and events throughout the UK, drawing attention to just how important caring is.

This Carers Week we presented Farhia with a bouquet of flowers, shopping vouchers and the Employee of the Month award. Farhia is always keen to picks up shifts, will always offer cover on her days off and stays over at shifts to make sure that clients have suitable cover. She never has a problem with going the extra mile, always gets great feedback too and never complains. Farhia is an asset to the Fairway team.

We would like to thank all of our Fairway carers for their exceptional work and giving Fairway the excellent reputation that we hold.

New Walsall Branch

Fairway Homecare are delighted to announce the opening of their new branch in the bustling town centre of Walsall.IMG_7422 Opening in May 2017, the office sees further growth and expansion of the Fairway brand and is further evidence of
the continued growth and development of the business adding to the success of being awarded a place on the NHS framework earlier in the year. The move also sees Fairway prepare to further establish itself as a major supplier and employer in the Black Country.

Fairway provide a range of Care and Support services within the health and social care sector and are committed to staff development and training. Fairway are a CQC regulated care provider and are actively recruiting apprentices and experienced health and social care professionals at all levels offering full time security and total flexibility, reflecting the needs of 2017 work life balance.

Operations Director Alex O’Neill commented “Fairway are genuinely excited to expand its operation in the Black Country and the Walsall office provides huge logistical benefit to the organisation. Allowing us to have a local presence is crucial to our growth and our desire to forge strong local relationships with employees and clients alike is a key part of our strategy. We look forward to bringing real jobs and career opportunities to the Black Country over the coming months.”

New Online Courses

We have recently added two, brand new online courses to our course directory. These courses are Capture1Dignity & Privacy and Prevent Duty. With an online course from Fairway Training Healthcare Ltd, you’ll be able to ensure you gain a grounding in important topics even if you can’t make it to one of our interactive, class based sessions.

Our Dignity & Privacy course starts by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected. Continue reading

Catch up with Louis #NAW2017

Apprentice Business Administrator, Louis is currently working towards achieving his NVQ Level 2 in Business Administration with Fairway and is making excellent progress in both his role and qualification. We caught up with Louis for National Apprenticeship Week 2017 to find out how he is getting on!

The Fairway Journey
Prior to being employed by Fairway I had just finished a year of Sixth Form, after this year I had decided that it IMG_6580wasn’t for me so I went searching online for various different apprenticeships, on the apprenticeship go website. I was looking at different roles and was conducting research on which role would fit my character the best. After researching for a while I found that the Business Administration role looked interesting and was a good starting point in my career, knowing that I could hopefully progress my way up within the business and develop myself as an individual.

I picked the apprenticeship route due to being able to gain a qualification while working. Apprenticeships offer great benefits and to me outweighed other paths and therefore I chose this route. I really enjoy my apprenticeship, it has developed my skills and knowledge which is great and I would like to thank Fairway for the great time I have experienced so far and for being a friendly company to work for. The course I am studying at college is Business Administration Level 2, I attend college on Tuesdays and I am currently completing work for my course which includes writing about certain tasks I do and also my college assessor examining me while I’m working.

The Monday to Friday Work Experience
• Daily check of CV Responses, this is to source candidates who have applied for roles with us and give them an interview over the phone to see what type of work they are looking for and if they are suitable for that role
• Attending Job Fairs, recruiting and talking to people interested in working within the care sector
• Booking and confirming people for training via telephone
• Filing and shredding
• Franking and recording mail, also taking mail to the Post Office
• Action any reference requests
• Helping out around the office with various tasks
• Ordering uniform and tracking the stock

Major achievements along the journey:
• Talked about my apprenticeship on a radio advert
• Passed my first exam at college for my NVQ